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Laptop Lifecycle Assessment

Question 1: How old are the laptops in your current fleet?

A: 5+ years

B: 4-5 years

C: 3-4 years

D: Under 3 years

Laptop Lifecycle Assessment

Question 2: How well do the laptops handle employees' core business applications?

A: Frequent slowdowns/crashes interfere with work

B: Performance issues occur regularly

C: Occasional slowdown, but generally adequate

D: Handles core applications without issue

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Laptop Lifecycle Assessment

Question 3: How well do the laptops support your organization's current OS and security requirements?

A: Cannot meet current requirements

B: Requires significant workarounds

C: Meets requirements with minor limitations

D: Fully supports current requirements

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Laptop Lifecycle Assessment

Question 4: How would you describe battery performance for mobile employees?

A: Battery life seriously impacts productivity

B: Most users need frequent charging

C: Adequate for most work situations

D: Easily supports normal employee workflows

BACK

Laptop Lifecycle Assessment

Question 5: Are users requesting laptop replacements due to computing performance issues or because they need better workstation capabilities?

A: Primarily computing performance

B: Mix of performance and workstation issues

C: Primarily connectivity/workspace limitations

D: Very few replacement requests

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Laptop Lifecycle Assessment

Question 6: Can employees connect the displays and peripherals required for their role?

A: No—major connectivity limitations

B: Only with multiple adapters/workarounds

C: Mostly, but some configurations are difficult

D: Yes, current workflows are fully supported

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Laptop Lifecycle Assessment

Question 7: How well do current laptops support hybrid and hot-desk environments?

A: Poorly—users frequently experience setup problems

B: Significant inconsistencies between workspaces

C: Generally works with some limitations

D: Users can easily move between workspaces

BACK

Laptop Lifecycle Assessment

Question 8: How frequently are hardware-related laptop issues generating IT support tickets?

A: Frequently

B: Regularly

C: Occasionally

D: Rarely

BACK

Laptop Lifecycle Assessment

Question 9: Could external peripherals address the biggest productivity complaints you're hearing from users?

A: No—the laptop itself is the problem

B: Only a small portion

C: Many of the complaints

D: Yes—most issues relate to the workspace, not computing power

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Laptop Lifecycle Assessment

Question 10: How would you describe the fleet's overall physical condition and reliability?

A: Frequent failures/damage; reliability is declining

B: Noticeable reliability issues

C: Generally reliable with normal wear

D: Reliable and in good physical condition

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RESULTS